Corporate Governance

Shareholders’ Rights

Rule VIII: Respect the Rights of Shareholders

Summary of shareholders’ meetings during the last three years

Member AGM for the year ending on 31/12/2022 AGM for the year ending on 31/12/2023 EGM AGM AGM for the year ending on 31/12/2024 EGM
Date 13/3/2023 6/3/2024 22/4/2024 27/5/2024 24/2/2025 28/10/2025
Date and time of the General Shareholders Meetings 11/4/2023 11:00 a.m. 6/5/2024 11:00 a.m. 22/5/2024 11:00 a.m. 25/6/2024 11:00 a.m. 16/4/2025 11:00 a.m. 4/12/2025 11:00 a.m.
Venue Zain HQ (in-person) and KCC Live streaming (online)
Percentage of Shareholders in Attendance 80.1% 77.1% 81.2% 76% 79.2% 78.4%

Protection of Shareholders’ Rights  

The company is dedicated to upholding equitable shareholder engagement‭. ‬Furthermore‭, ‬it is committed to safeguarding shareholder‭ ‬assets against any potential misappropriation by the Board‭, ‬executive management‭, ‬or key stakeholders‭. ‬The company adheres to impartial treatment of all shareholders within the same category‭, ‬devoid of bias‭, ‬aligning with corporate interests and in accordance with legal statutes and regulatory frameworks‭. 

The company is committed to providing the following rights to the shareholders‭: 

  • Recording the ownership value in the shareholders‭’ ‬register with Kuwait Clearing Company‭ (‬KCC‭) ‬
  • Disposal of shares through registration of ownership and/or transfer‭ ‬
  • Receipt of cash and share dividends‭ ‬
  • Acquiring a share of the company’s assets in case of liquidation‭ (‬after payment of all debts of the company‭) ‬
  • Obtaining data and information about the company’s business and operational and investment strategy regularly‭ ‬
  • Participation in meetings of the General Assembly of shareholders and vote on its decisions‭ 
  • Election of Board members‭ ‬
  • Monitoring the performance of the company in general and the work of the Board in particular‭ ‬
  • Accountability of Board members or executive management if they fail to perform the tasks assigned to them‭ ‬

All shareholders‭, ‬regardless of their ownership size‭, ‬are treated fairly and without discrimination‭. ‬This includes providing equal access to information‭, ‬voting rights‭, ‬and dividends‭. ‬As part of the company’s corporate governance framework‭, ‬the protection of shareholders’‭ ‬rights policy has been developed to ensure the company’s commitment to respecting and protecting the rights of all shareholders per the relevant laws and regulations‭. ‬In the provisions of the regulations and instructions issued by the regulatory authorities‭, ‬this policy applies to the company‭, ‬its subsidiaries‭, ‬the board of directors‭, ‬the executive management‭, ‬and all employees about their role in protecting the rights of the shareholders‭. ‬

Zain has open lines of communication with shareholders by regularly holding general meetings where shareholders can voice their‭ ‬opinions‭, ‬ask questions‭, ‬and receive updates about the company’s performance and strategy‭. ‬

Shareholders’ Register at the Kuwait Clearing Company (KCC)

In April 2004‭, ‬Zain signed an agreement with the Kuwait Clearing Company‭ (‬KCC‭) ‬to maintain a record of its shareholders with the‭ ‬KCC‭. ‬Accordingly‭, ‬the KCC provides the following‭:‬

  • Create an index for all shareholders‭, ‬which includes the names‭, ‬trading numbers‭, ‬number of shares and nationalities‭. ‬
  • Update the data according to all trading activities on Boursa Kuwait‭ ‬
  • Perform all procedures for transfer of ownership in addition to buy/sell transactions after obtaining all the required approvals‭ ‬from the regulatory authorities‭ 
  • Track procedures for lost/damaged certificates and the related issuance of new ones‭ ‬
  • Distribute cash dividends and stock splits‭ 
  • Provide the company with shareholders’‭ ‬balance reports on a daily/monthly basis‭ 
  • Provide the company with profit reports on a daily/monthly basis‭  
  • Provide the company with unclaimed dividend reports monthly‭ ‬
  • Distribute outstanding share certificates‭, ‬issue new shares for heirs‭, ‬and register them‭ 
  • Record mortgage transactions on the company’s shares‭ ‬
  • Prepare AGM invitations in coordination with the company‭ ‬
  • Allow shareholders to obtain the company’s information or documents in compliance with laws and regulations‭ 

Shareholders’ voting and participation at the AGM

The company encourages all shareholders to participate in the Annual General Meetings‭ (‬AGM‭) ‬and to vote on all resolutions adopted by the Assembly‭, ‬including the selection of the members of the Board‭. ‬Any class of shareholders is entitled to attend the meetings of the General Assembly without paying any fees for their attendance‭. ‬The voting in the General Assembly shall be by secret ballot‭. ‬

The Board invites all shareholders to the AGM under the laws and regulations‭. ‬When organizing the general meetings of the shareholders‭, ‬the company includes the agenda and the date and place of the meeting in the invitation‭. ‬In addition‭, ‬the company provides all information related to the agenda items well before the General Assembly‭, ‬particularly the reports of the Board‭, ‬the external auditor and the financial statements‭.‬

The company encourages shareholders to actively participate in the General Assembly‭, ‬discuss the issues on the agenda and related inquiries‭, ‬and ask questions to Board members and the external auditor‭. ‬The Board or the external auditor shall answer the questions to the extent that they do not jeopardize the interests of the company‭.‬

Shareholders are provided with access to all the data contained in the disclosure register of the Board members and Executive Management members without any fees‭. ‬In addition‭, ‬shareholders are also entitled to access the minutes of the AGMs‭. 

The company sends out invitations for the extraordinary general assembly meeting at the request of a number of shareholders who‭ ‬own at least fifteen percent‭ (‬15%‭) ‬of the company’s capital within thirty‭ (‬30‭) ‬days from the date of the request as stated in the relevant laws‭. ‬In addition‭, ‬shareholders who own‭ ‬a percentage of five percent‭ (‬5%‭) ‬of the company’s capital may add items to the agenda of the General Assembly meetings‭. ‬

Each shareholder may file a case to nullify any decision issued by the Board or the general assembly‭ (‬ordinary or extraordinary‭)‬‭ ‬in violation of the law‭, ‬the company’s articles of association‭ (‬AOA‭) ‬or the company’s memorandum‭, ‬or that was intended to harm the interests of the company‭. ‬In addition‭, ‬shareholders who own at least 15%‭ ‬of the capital may appeal before the court in the decisions of the ordinary and extraordinary General Assembly‭, ‬which prejudice the rights of the minority shareholders‭. ‬

Zain Guarantees the Following Rights for Shareholders:

Proxy Voting‭:‬‭ ‬Facilitating proxy voting to allow shareholders who cannot attend meetings to exercise their voting rights‭. ‬This promotes greater shareholder participation in decision-making‭. ‬The voting is conducted through a secret ballot‭. ‬Shareholders can cast their votes whether they choose to attend in person‭, ‬online‭, ‬or through proxy‭. ‬

Dividend Policy‭: ‬Establishing a transparent dividend policy that outlines how dividends are determined and distributed to shareholders‭. ‬This ensures that dividends are distributed fairly and consistently‭. ‬

Right to Information‭: ‬Ensuring shareholders have access to accurate and timely information about the company’s financial performance‭, ‬strategy‭, ‬risks‭,‬‭ ‬and corporate governance practices‭. ‬

Shareholder Education‭:‬‭ ‬Providing educational resources to help shareholders understand their rights‭, ‬responsibilities‭, ‬and how to effectively engage with the company‭. ‬The company created the board diversity policy to educate the shareholders about the importance of having a diverse board‭. ‬A diverse Board with a range of views enhances decision-making‭, ‬which is beneficial to the company’s long-term success and the interests of stakeholders‭. ‬When selecting board members‭, ‬the process is based on factual criteria and there is no discrimination on any personal or physical attributes that would not speak to the person’s ability to perform as a Board member‭.‬