In 2025, ZainTECH affirmed its role as Zain Group’s integrated digital solutions and ICT arm, accelerating its evolution into a unified, regional technology platform serving enterprises, governments, and strategic sectors across the Middle East.

Building on the foundations laid in 2024, the company completed a major phase of structural integration, consolidating Cloud, Cybersecurity, Data, Digital, Drones and Robotics into a single operating model. This integration enabled stronger delivery-at-scale, deeper technical specialization, and a more consistent customer experience across multiple markets, while supporting national digital agendas spanning cloud adoption, AI enablement, cybersecurity resilience, and industrial digitalization.

Crucially, this model combines global technology partnerships and expertise with strong local execution, allowing ZainTECH to deliver solutions that are internationally benchmarked while also being tailored to local regulatory, operational, and market realities.

In 2025, ZainTECH achieved a significant milestone in its regional expansion strategy by securing a commercial license in KSA, transitioning from an investment license to full national entity status. This development paves the way for ZainTECH to establish regional offices in the Kingdom and scale its advanced technology portfolio across key sectors including digital IoT, cybersecurity, drones, AI, and cloud services.

The milestone followed ZainTECH’s participation at LEAP 25, where it announced multiple agreements with local entities, supporting innovation, talent development, and the continued advancement of the Kingdom’s digital infrastructure.

ZainTECH delivered robust commercial and financial results in 2025, reflecting sustained demand for enterprise-grade cloud, AI, and cybersecurity services across the region:

• 36% YoY growth in Sales
• Revenue growth of 55%, with margins increasing by 29%
• Public cloud TCV growth of 64% across AWS, Azure, GCP, and OCI
• Microsoft licensing and services growth of 55% YoY
• A growing revenue backlog providing strong visibility into 2026

Demand generation also accelerated significantly, reflecting tighter integration between marketing, sales, and delivery functions, and strengthening forward visibility into 2026.

Throughout the year, ZainTECH made targeted investments to strengthen its solution portfolio and move decisively toward scalable, repeatable offerings:

• Established a central Product Hub to unify product strategy and life-cycle management
• Launched the Digital & AI Hub, consolidating data, analytics, AI, and drone capabilities
• Introduced AI-SecOps, enhancing cyber resilience through automation and intelligent threat detection
• Activated Retail Analytics as a flagship data-driven product
• Delivered one of Microsoft’s first regional enterprise OpenAI implementations with ROSHN (PIF)

Notably, ZainTECH partnered with Microsoft to support AlBawani Holding-a KSA based fully-fledged general contracting group of companies in its AI readiness journey, delivering digital transformation, cloud migration, IoT, and AI adoption initiatives that enhance agility, productivity, and governance aligned with Vision 2030 goals.

These initiatives enabled ZainTECH to progress from bespoke implementations to industrialized digital solutions, aligned with enterprise and government requirements across banking, financial services, insurance, retail, manufacturing, and the public sector.

Partnerships remained a key growth lever in 2025, strengthening ZainTECH’s regional ecosystem and technical depth:

• Selected as one of only 10 AWS Datacenter Partners in Saudi Arabia
• Recognized as a leading AWS Partner within the Digital Startups Ecosystem
• Launched Azure ExpressRoute and Ijaba, ZainTECH’s AI-powered enterprise chatbot, on the Microsoft Marketplace
• Delivered regional Microsoft AI roadshows promoting responsible AI adoption

During GITEX GLOBAL 2025, ZainTECH engaged thousands of visitors, showcased cutting-edge AI, cloud, IoT, and immersive technologies, and advanced multiple strategic collaborations that reinforced its position as a catalyst for regional digital transformation.

The company also partnered with Vortex Global, a leading software company specializing in surveillance and visual intelligence solutions, to integrate advanced video compression and AI-powered visual intelligence solutions, enhancing operational efficiency and situational awareness for enterprise clients.

ZainTECH’s innovation and execution capabilities were also reinforced through multiple industry recognitions during the year, including:

• ‘Best Digital Solutions Provider’ at the Tech Innovation Awards 2025, recognizing ZainTECH’s leadership in delivering enterprise-grade digital and AI-driven solutions across the region
• Named a dual winner at Fast Company Middle East’s Most Innovative Companies Awards 2025 (AI & Data Science, and Enterprise categories)
• Awarded Technology Disruptor of the Year at the Inc. Arabia Best in Business Awards
• Recognized as Top Performing Cloud Partner of the Year by Veeam

In parallel, the company announced a strategic partnership with Hyperfusion, a leading provider of high-performance computing and AI solutions, at LEAP 2025 to expand access to high-performance computing and scalable AI infrastructure across the GCC, supporting innovation in sectors such as healthcare, finance, and smart cities.

By the end of 2025, ZainTECH had established a strong, scalable foundation as a regional ICT and digital solutions leader within Zain Group. With integrated capabilities, disciplined execution, a delivery model that combines global expertise with local execution, and growing market demand, the company is well positioned to accelerate growth in 2026. It plans to further expand cloud, cybersecurity, and digital platforms that support enterprise transformation and economic development across the region, all underpinned by responsible adoption of AI.