03 Message from the Board of Directors

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The year of 2025‭ ‬witnessed great value and growth being created across the organization‭.  ‬The Board of Directors continued to focus on organizational excellence anchored in best-in-class governance practices‭.  ‬In the area of Governance‭, ‬emphasis was placed‭ ‬on corporate compliance through the establishment‭, ‬in late 2024‭, ‬of the Group Corporate Compliance Department‭.   ‬

During 2025‭, ‬the Group Corporate Compliance department set to establish the various check lists related to the Board of Directors’‭ ‬approved policies and began compliance assessment and implementation with Board oversight and related guidance‭. ‬The focus on compliance indicates the Board’s commitment to governance and transparency‭. ‬

With respect to the company’s rating‭, ‬Zain achieved a major milestone by solidifying its position in several key rating indices‭.  ‬In the Morgan Stanley Capital International‭ (‬MSCI‭) ‬rating‭, ‬the company achieved‭ ‬‘A’‭ ‬level score‭, ‬while Zain’s rating in S&P was significantly improved to maintain the top level in the region‭. ‬In the FTSE4Good‭, ‬Zain scored above industry average‭. ‬

The improved ratings reflect the Board’‭ ‬commitment to ESG practices and efforts given by the Corporate Governance and Corporate Sustainability Departments‭, ‬which are committed to solidifying Zain’s leading position within the ICT sector‭. ‬

We extend our sincere gratitude to the Amir of the State of Kuwait‭, ‬Sheikh Meshal Al Ahmed Al Jaber Al Sabah and to the members‭ ‬of Government in the markets in which we operate for their unwavering support for the company’s endeavors in driving Meaningful Connectivity that leads to equitable systemic change‭. ‬

Sincerely‭, ‬
Zain Group Board of Directors