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Chapters
01 About the Report
02 Company Overview
03 Message from the Board of Directors
04 Message from the Vice Chairman and Group CEO
05 Message from the Chief Sustainability Officer
06 2024 Highlights
07 Awards
08 Corporate Strategy
09 Corporate Governance
10 Enterprise Risk Management
11 Human Rights
12 Materiality Assessment
13 Regulatory Context
14 Stakeholder Engagement
15 Products & Services
16 Customer Base
17 People & Purpose
18 Sustainability Agenda
19 Task Force on Climate Related Financial Disclosures
20 Looking Forward
21 Appendix
22 Independent Assurance Report
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Awards
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Zain Group
Zain Group and ZainTECH scoop three awards at Fast Company Middle East Innovation Awards 2024
Zain’s Inclusion, Diversity & Equity University recognized as ‘Best People Development’ program at MERIT Summit Awards
Zain’s innovative efforts in data architecture recognized at Cloudera’s annual Data Impact Awards
Zain awarded ‘Best Corporate Governance in Kuwait’ accolade from World Finance for milestone fourth consecutive year
Zain presented with two distinguished awards in Sustainability and Gender Diversity
Zain named “Best Workplaces for Women” in Fast Company Middle East’s inaugural list
Zain Kuwait
Zain dominates 12th edition of Kuwait Creativity Award with five accolades
Zain Kuwait, along with its subsidiary Mada Communications, have been recognized with the ‘Best Industry Digitalization’ award for the Energy Sector
Zain wins ‘Outstanding Mobile Broadband Network Quality’ award in SAMENA Council’s LEAD Awards recognizing its leadership in delivering exceptional 5G experiences
Zain named Digital Transformation Enabler of The Year By The Energy Year recognizing the company’s role in empowering the local energy sector
Zain wins ‘Best 5G Business Development Strategy’ award Presented by GSMA during 5G Core Summit held in Dubai
Zain Alshuhoor recognized as Distinguished Social Project in Kuwait’s private sector
AUM recognizes Zain’s strategic role in supporting education
UAE Embassy Recognizes Zain for role in enhancing local business landscape
Awarded in 2024, Zain maintains lead in Service Hero’s Customer Satisfaction Index Awards ranking first in ‘Best Mobile Operator’ and ‘Best ISP’ categories for 2023
Zain claims the biggest share at 11th Kuwait Creativity Award by winning five trophies in recognition of its captivating TVCs and engaging community programs
Zain named ‘Best Telecom’ and ‘Best Corporate Governance’ company in Kuwait by International Finance Magazine
Zain Bahrain
Zain Bahrain Honored with Sustainability in HR Award at the HRM Summit Awards 2024
Zain Bahrain Honored with “Employer of the Year Award in the Private Sector” at 12th Annual GCC GOV HR and Youth Summit and Awards
Zain Jordan
His Majesty King Abdullah II bestows the Silver Jubilee Medal on Zain Jordan
Zain Jordan awarded for Best FTTH Service Innovation in Emerging Markets in SEMNA’s Lead Awards
Zain Jordan has obtained the ISO22301 for Business Continuity Management
Zain Saudi Arabia
A Benchmark for 5G Advanced and Digitalization Leadership, Zain KSA Secures Two Awards at Telecom Review Leaders’ Summit 2024
Zain KSA Earns New International Recognition for “Excellence in Diversity and Inclusion” and “Excellence in Social Responsibility
Zain KSA has attained the CSR Award by Saudi Arabia’s Ministry of Human Resources and Social Development
Zain KSA Wins Ghazi Al Gosaibi Award for the Best Work Environment for Women
Zain KSA and Huawei’s FWA2 project won the 2024 GTI Market Development Award at MWC Barcelona 2024.
ZainTECH
ZainTECH scores two wins at Fast Company Middle East Innovation Awards 2024
ZainTECH Awarded Microsoft Azure Expert Managed Service Provider (MSP) Status
ZOI
Zain Omantel International (ZOI) Shines at Carrier Community Awards 2024, Winning “Best Subsea Cable Operator” and “Best Young Professional”
