Stakeholder Engagement
Zain is dedicated to engaging openly and transparently with all its stakeholders. This section outlines the company’s interactions with various groups, addressing their key concerns, how the company responds to them, and the frequency of these interactions, ensuring the organization takes into account how it can create value.
Zain actively engages with a wide range of stakeholders, including Customers, Shareholders and Investors, Employees, the General Public, Community Institutions, Business Partners, Government Agencies and Regulators. Stakeholders are selected based on their relevance to Zain’s business activities and value chain. The company carefully chooses the appropriate channels for gathering insights from each stakeholder group, incorporating these insights into its decision-making process. This engagement is conducted through various communication platforms, including social media channels, meetings, corporate website, press releases, and the Zain applications across markets.
