ZAIN 2022 All Rights Reserved
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Company
Overview
Zain Group is headquartered in Kuwait and was established in 1983 by an Amiri decree. The company is the first mobile telecommunications company launched in the Middle East, formally known as Mobile Telecommunications Company (MTC). It was rebranded as Zain in 2007, which then became the Group’s corporate brand.
The company is listed on the Kuwait Stock Exchange (KSE) as a publicly traded organization with no restrictions on shares as the company’s capital is 100% free float. The largest shareholder is the Kuwait Investment Authority, which has an equity stake of 24.22%. Zain owns a 37.05% stake in Zain Saudi Arabia (formally Mobile Telecommunications Company Saudi Arabia), which is traded on the Tadawul Stock Exchange as a Saudi joint stock company.
Zain also holds majority equity in Zain Bahrain and Zain Iraq, both of which are listed entities on their respective local stock markets. Relevant information on net sales and total capitalization is available in the consolidated financials in the financial reports section on the Zain official website.
The company’s brand reflects its purpose and fuels its vision. Our signature, “A Wonderful World” slogan drives the company’s commitment to establishing long-term value through an inclusive approach. Valued at US$2.19 billion by the Brand Finance Middle East Top 50 Brands annual report, Zain’s brand is a significant asset that the company guards fervently.
This year, Zain reached a base of 48.9 million active customers, providing them an array of innovative telecommunication products and services that meet their needs. These include postpaid and prepaid packages, cloud services, mobile devices, entertainment and e-gaming services, B2B services, education and health related services. The number of prepaid and postpaid customers can be found in the ‘Our Network’ section of the report.
At a certain point in time, Zain’s operational footprint extended to 23 countries across the Middle East and Africa, though in 2010 the company decided to refocus on its core region and divested out of 15 of its operations in Africa for an enterprise valuation of US$ 10.7 billion. In the following year, Zain separated its networks in Sudan and South Sudan as the latter became an independent country. Zain South Sudan formally became an independent operating company in January 2012. Zain’s presence currently extends across seven countries: Kuwait, Bahrain, Iraq, Jordan, Saudi Arabia, Sudan, and South Sudan.
Zain Group continues to be an active member of the GSM Association (GSMA) community. Zain takes guidance from the GSMA in areas related to sustainability, regulatory and other related affairs. The company continued to be part of the Advisory Board and member of the GSMA’s Principles for Driving the Digital Inclusion of Persons with Disabilities group.
This year, Zain began to explore the possibility of deploying the Mobile Internet Skills Training Toolkit (MISTT), which acts as a guide for training people in basic internet skills including modules such as: WhatsApp, Online Safety, Accessibility Features, and more. Zain also became a member of the GSMA’s working group on the Environment, Sustainability & Governance (ESG) and KPIs to work towards establishing a common framework of indicators for the mobile industry.
Active Customers
0
Million
In Consolidated Revenues
0
USD Billion
In Net Income
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USD Million
Zain’s Internet Monsters Campaign tackling Child Safety online achieved
66.3
million impressions across Zain’s social media accounts.
86
Solar and Hybrid solutions were installed with the aim to reduce emissions across all operations.
Under Zain’s API Platform, the company reached
1.8
million
customers offering them services such as Busuu and Zain Kids.
Zain Kuwait installed a blocking mechanism called Project Arachnid to block Child Sexual Abuse Material (CSAM) from Zain’s networks.
650
families in Iraq received food packages during the Holy month of Ramadan.
Through Jordan’s Al Aman Fund for the Future of Orphans, Zain provided
96
scholarships for the year 2020-2021.
Zain Bahrain established the “Enablement Line” which acts as a helpline for People with Disabilities
Under the Takaful Foundation, Zain KSA provided
5,000
students with free 10GB for three months.
32
women studying Science, Technology, Engineering and Math participated in the Group-wide Women in Tech Mentorship Program with Zain employees supporting the cause as mentors across our seven operations.
