Chief Sustainability Officer Message

Chief Sustainability Officer Message

Chief Sustainability Officer Message

Over the past 40 years, our enduring commitment to our social contract has served as Zain’s North Star to achieve a vision of excellence, perseverance, fairness, and inclusion. Over the years, Zain has continued to push boundaries, promote innovation, and engage in strategic partnerships resulting in the delivery of profound access to connectivity across the company’s footprint. 

Zain’s operating context alongside its ambition to provide connectivity and transformative products and services, has led to the delivery of a host of inclusive services to vulnerable segments leading to growth and development. 

The company’s journey has brought untold opportunities despite the various challenges such as political instability, low socio-economic development, poverty, and less-than-adequate health and educational systems.  Zain’s strategic approach to business is closely tied to its vision of providing meaningful connectivity, which has served as a great transformative tool for both the business and society. 

It is gratifying to witness the power of connectivity first-hand, leading to greater and more inclusive access to education, health services, employment, skill development, financial services, and economic prosperity to vulnerable segments across Zain’s markets. 

Recapping the company’s trajectory over the decades is important as it provides inspirational insights on how Zain tapped on opportunities, addressed adversities, and moved forward with conviction and dedication, for the company, our stakeholders and society at large. 

We hope you find this report insightful, and we look forward to receiving any feedback. 

Regards, 

Jennifer Suleiman 
Chief Sustainability Officer