{"id":19185,"date":"2024-04-17T06:48:25","date_gmt":"2024-04-17T06:48:25","guid":{"rendered":"https:\/\/zain.com\/SR2023\/?page_id=19185"},"modified":"2024-04-18T09:08:15","modified_gmt":"2024-04-18T09:08:15","slug":"20-looking-forward","status":"publish","type":"page","link":"https:\/\/zain.com\/SR2023\/20-looking-forward\/","title":{"rendered":"20 Looking Forward"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19185\" class=\"elementor elementor-19185\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d20487b e-con-full e-flex e-con e-parent\" data-id=\"d20487b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f2c4da3 e-con-full e-flex e-con e-child\" data-id=\"f2c4da3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51dd24e elementor-widget elementor-widget-image\" data-id=\"51dd24e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"479\" src=\"https:\/\/i0.wp.com\/zain.com\/SR2023\/wp-content\/uploads\/2024\/04\/20.png?fit=500%2C479&amp;ssl=1\" class=\"attachment-full size-full wp-image-19194\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/zain.com\/SR2023\/wp-content\/uploads\/2024\/04\/20.png?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/zain.com\/SR2023\/wp-content\/uploads\/2024\/04\/20.png?resize=300%2C287&amp;ssl=1 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0483c8 e-con-full e-flex e-con e-child\" data-id=\"e0483c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8eb1987 e-con-full e-flex e-con e-child\" data-id=\"8eb1987\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a29c26 elementor-widget elementor-widget-text-editor\" data-id=\"5a29c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chapter<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8f1d27 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e8f1d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2655112 elementor-widget elementor-widget-text-editor\" data-id=\"2655112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>20<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5187ef elementor-widget elementor-widget-heading\" data-id=\"b5187ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Looking Forward<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d51c23 element-pack-agbg-yes bdt-particles-yes e-flex e-con-boxed e-con e-parent\" data-id=\"9d51c23\" data-element_type=\"container\" data-e-type=\"container\" 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\\&quot;bubble\\&quot;: {\\n        \\&quot;distance\\&quot;: 400,\\n        \\&quot;size\\&quot;: 40,\\n        \\&quot;duration\\&quot;: 2,\\n        \\&quot;opacity\\&quot;: 8,\\n        \\&quot;speed\\&quot;: 3\\n      },\\n      \\&quot;repulse\\&quot;: {\\n        \\&quot;distance\\&quot;: 200,\\n        \\&quot;duration\\&quot;: 0.4\\n      },\\n      \\&quot;push\\&quot;: {\\n        \\&quot;particles_nb\\&quot;: 4\\n      },\\n      \\&quot;remove\\&quot;: {\\n        \\&quot;particles_nb\\&quot;: 2\\n      }\\n    }\\n  },\\n  \\&quot;retina_detect\\&quot;: true\\n}&quot;,&quot;element_pack_agbg_direction&quot;:&quot;diagonal&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c40eb03 elementor-widget elementor-widget-button\" data-id=\"c40eb03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/zain.com\/SR2023\/wp-content\/uploads\/2024\/04\/SR-2023-Chapter-20-EN.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Chapter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-982ec67 e-flex e-con-boxed e-con e-parent\" data-id=\"982ec67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33827f2 elementor-widget elementor-widget-heading\" data-id=\"33827f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Zain\u2019s 2023 Sustainability Report \u2018A Pathway to Value Creation\u2019 reflects our unwavering commitment to environmental and socio-economic development. As the company navigates the ever-changing impacts of climate change, Zain recognizes the pressing need to continue working towards achieving its net-zero ambition. Moving forward, Zain plans to further intensify efforts on reducing its carbon footprint, investing in renewable energy sources, and implement innovative sustainability practices for effective waste management and promotion of a circular economy. By setting ambitious targets and collaborating with a wide range of stakeholders, Zain aims to contribute to creating value for both society, as well as being nature positive.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39bdad8 elementor-widget elementor-widget-spacer\" data-id=\"39bdad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5e6ead elementor-widget elementor-widget-text-editor\" data-id=\"a5e6ead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Recognizing the vital role of biodiversity, Zain revised its sustainability agenda to include this aspect with a focus on preserving and restoring ecosystems through strategic partnerships and supply chain practices. Zain also places emphasis on creating an environment where children\u2019s rights are not only protected but prioritized. The company\u2019s approach is demonstrated by initiatives such as ZYxGreenSkills, showcasing our commitment to equipping young people with green skills to address the impacts of climate change, and the three-year memorandum of understanding (MoU) signed with Child Helpline International.<\/p><p class=\"p1\">Lastly, Zain recognizes the importance of fostering fair working conditions throughout its supply chain, by aligning to Zain\u2019s Human Rights Policy Statement, which reinforces its commitment to human dignity and equality.<\/p><p class=\"p1\">Moving forward, the company will place greater emphasis on value creation measured across the short-, medium- and long-term. This shift will ensure that Zain\u2019s efforts address its stakeholders\u2019 needs, foster sustainable outcomes, and contribute to the overall growth and development of the business and its operating communities.<\/p><p class=\"p1\">The table below highlights Zain\u2019s plans for 2024, addressing the company\u2019s Corporate Sustainability targets and related progression:\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-def1964 eael-table-align-center elementor-widget elementor-widget-eael-data-table\" data-id=\"def1964\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"eael-data-table-wrap\" data-table_id=\"def1964\" id=\"eael-data-table-wrapper-def1964\" data-custom_responsive=\"false\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-def1964\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\"\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Corporate Sustainability Target<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\"\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Comments <\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Set strategic targets to address climate change and reduce greenhouse gas emissions by addressing risks, unlocking new market opportunities, and improving resource efficiency <\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Coordinate across Group functions, operations, and subsidiaries to ensure full adoption of the newly revised CO2 emission targets based on the Science Based Target initiative (SBTi) Framework<\/li><li class=\"p1\">Implementation of the climate change compliance framework across the entire value chain<\/li><li class=\"p1\">Drive further efforts with the GCC Telco Alliance MoU on lobbying efforts on net-zero commitment<\/li><li class=\"p1\">Finalize CO2 reduction targets and submit to SBTi.<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Develop strategic approaches to address ecological risks and safeguard biodiversity through risk mitigation and sustainable practices<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Set KPIs and measure impact of biodiversity across Zain\u2019s markets and value chain<\/li><li class=\"p1\">Focus on nature-driven initiatives with scientific impact reporting methodologies<\/li><li class=\"p1\">Ensure minimal biodiversity impact throughout our value chain<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Aiming to bridge the divides that exist in our operating markets, focusing on marginalized segments <\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Ensure data privacy capacity-building programs for vulnerable groups across all markets are implemented<\/li><li class=\"p1\">Integrate accessibility features into Zain\u2019s communications<\/li><li class=\"p1\">Work on creating inclusive products and services to ensure that no one is left behind<\/li><li class=\"p1\">Hold extensive stakeholder engagement with the elderly to explore their challenges and address them through core services and digital inclusion<\/li><li class=\"p1\">Continue to scale Women in Tech program to reach targets set in the Corporate Sustainability strategy<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Ensuring a responsible supply chain across Zain business practices<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Create training programs for suppliers on various sustainability topics<\/li><li class=\"p1\">Develop automation mechanism for supplier assessment on sustainability risks for self-assessment questionnaire and physical audits<\/li><li class=\"p1\">Develop anti-corruption compliance program including verification mechanisms for suppliers<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Committing to safeguard and empower 16 million youth across Zain\u2019s footprint, enabling them to reach their full potential<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Continue to assess challenges, gaps and opportunities related to children\u2019s rights across all business activities<\/li><li class=\"p1\">Continue the progression and achievement of operation-specific KPIs included in the MoU with Child Helpline International<\/li><li class=\"p1\">Work towards achieving the commitments set in the GSMA Mobile Alliance to combat Digital Child Sexual Exploitation\u00a0<\/li><li class=\"p1\">Continue to drive advocacy on children across Zain\u2019s value chain<\/li><li class=\"p1\">Implement ZYxGreenSkills program across all operating markets to advance youth\u2019s skills to address climate change<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Building human capital within the organization <\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Develop training programs on ethical standards that cover all employees including part-timers, suppliers, and contractors\u00a0<\/li><li class=\"p1\">Continue interaction with the Diversity, Equity, and Inclusion University (DEIU) and IE University, providing employees access to furthering their education through an online Digital Transformation program with the option of attaining a Master\u2019s degree<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Expand and improve Zain\u2019s stakeholder engagement strategy across all functions<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">The company continues to uphold its commitment to improving its stakeholder engagement processes by having open, effective, and frequent communications with major stakeholders. For more details about Zain\u2019s stakeholder engagement, please visit \u2018Stakeholder Engagement\u2019 on <span class=\"s1\">page 56<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Continue to improve governance policies and practices to maintain compliance with Kuwait\u2019s Capital Markets Authority (CMA) regulations<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Zain complies with CMA regulations in Kuwait, as related to transparency and governance, and takes steps to further refine its compliance in alignment with global best practices<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Continue to optimize the company\u2019s risk management policies and practices<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Zain\u2019s Risk Management and Internal Audit functions continue to coordinate in union with the Board Risk and Audit committees to improve the organization\u2019s effectiveness in identifying and mitigating organizational risks<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Expand and broaden the organization\u2019s Innovation Agenda<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Continuing developing the innovation agenda through strategic activities and partnerships such as Dizlee (API platform), ZainTECH, Zain Esports, and Zain Fintech, amongst others<\/li><li class=\"p1\">Contributing to national innovation by establishing innovation centers, ZINC in Kuwait, Iraq, and Jordan<\/li><li class=\"p1\">Aiming to further enhance the intrapreneurship ecosystem within the company through the ZAINIAC program<\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Continue to take steps to address and improve gender and disability disparity and encourage greater inclusivity within the organization<\/b><\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<ul><li class=\"p1\">Continue to take steps to address and improve gender and disability disparity and encourage greater inclusivity within the organization<\/li><li class=\"p1\">Pioneering the Diversity, Equity, and Inclusion (DEI) agenda across the board, to further the targets set in each of the DEI focus areas:\u00a0<ul><li class=\"p2\">WE \u2013 tackling gender gaps within the company\u00a0<\/li><li class=\"p2\">WEABLE \u2013 supporting people with disabilities in the workplace<\/li><li class=\"p2\">ZAINIAC \u2013 internal innovation\u00a0<\/li><li class=\"p2\">BEWELL \u2013 promoting mental health and well-being\u00a0<\/li><li class=\"p2\">ZY \u2013 empowering young Zain employees through skills development, including ZYxGreenSkills<\/li><li class=\"p2\">Reach \u2013 embed a mentoring culture\u202fwithin the organization<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-839ea18 elementor-widget elementor-widget-text-editor\" data-id=\"839ea18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">We look forward to receiving your thoughts and feedback on this report. Kindly send comments and\/or questions to <a href=\"mailto:cs@zain.com\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">cs@zain.com<\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7be1bd e-flex e-con-boxed e-con e-parent\" data-id=\"f7be1bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Chapter 20 Looking Forward Download Chapter Zain\u2019s 2023 Sustainability Report \u2018A Pathway to Value Creation\u2019 reflects our unwavering commitment to environmental and socio-economic development. As the company navigates the ever-changing impacts of climate change, Zain recognizes the pressing need to continue working towards achieving its net-zero ambition. Moving forward, Zain plans to further intensify efforts [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-19185","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zain.com\/SR2023\/wp-json\/wp\/v2\/pages\/19185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zain.com\/SR2023\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zain.com\/SR2023\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zain.com\/SR2023\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zain.com\/SR2023\/wp-json\/wp\/v2\/comments?post=19185"}],"version-history":[{"count":0,"href":"https:\/\/zain.com\/SR2023\/wp-json\/wp\/v2\/pages\/19185\/revisions"}],"wp:attachment":[{"href":"https:\/\/zain.com\/SR2023\/wp-json\/wp\/v2\/media?parent=19185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}